Return & Refund Policy

A legal disclaimer

At Poothugili, every piece is a labor of love ❤️ from the initial sketch to the final stitch. Because our creations are produced in limited runs and often feature custom-designed prints on delicate fabrics, we maintain a thoughtful approach to returns.

Our Policy

To support the sustainable nature of our craft and the integrity of our small-batch production, we do not offer returns or refunds for changes of mind, sizing preferences, or personal choice. All sales are final. However, if your order doesn't arrive in perfect condition, we are committed to making it right.

Damaged or Defective Items

If your garment reaches you with a defect or has been damaged during transit, please notify us within 48 hours of delivery.

Contact: Email us at [*******] with your order number and clear photos of the issue.
Condition: The item must be unworn, unwashed, and have all original tags intact.
Resolution: Once verified, we will arrange for a replacement or a full refund at no additional cost to you.

Incorrect Orders

In the rare event that you receive a different item than what you ordered, please contact us immediately. We will prioritize sending the correct piece to you right away.

Contact Our Team

We value the relationship we have with our community. If you have any questions about a specific fit or fabric before purchasing, or if you have an issue with a received order, please reach out:

Email: [*******]
Phone: [+91 9994450133]

By completing a purchase with us, you acknowledge and agree to these terms. We appreciate your support of independent design and conscious craftsmanship.